The entire site, or at least specific portions of this site are assisted by Zoovy technology.
Zoovy in no way takes responsibility for the accuracy or enforcement of this policy. For a copy of Zoovy's privacy
policy (which does not necessarily apply to the customers of its customers) visit http://www.zoovy.com/legal
Zoovy, Inc. has created this privacy statement for
in order to demonstrate our joint commitment to privacy.
The following discloses the information gathering and dissemination practices for this website:
Zoovy.com tracks IP Addresses
Your IP address is used to help diagnose problems with our server, and to administer the Web site,
in addition your IP address is used to help identify you and your shopping cart (in conjunction with a cookie.)
have to re-enter it each time you visit our site.
This site may contains links to other sites.
is not responsible for the privacy practices or the content of such Web sites, unless otherwise
specified below your information is never shared with other companies, even those who are also using Zoovy technology.
In the future Zoovy may provide you the ability to share your information across multiple websites which all
utilize Zoovy technology however this will only be done at your explicit request.
This site requires Unique Identifiers.
This site uses an order form for customers to request information, products, and services, it also collects
visitor's contact information (like their email address), in some circumstances their unique identifiers (like their
pets name, or mothers maiden name), and financial information (like their account or credit card numbers).
Contact information from the order form is used to send orders and information about our company to customers.
The customer's contact information is also used to get in touch with the visitor when necessary.
Users may opt-out of receiving future informational mailings; see the choice/opt-out section below, users may NOT
opt out of recieving order notifications, or other contacts which are deemed essiential by
This site requires Financial Information.
Financial information that is collected is used to bill the customer for products and services.
Unique identifiers (such as pets name, and mothers maiden name) are collected from Web site visitors to verify the
This site may have Surveys and/or Contests.
Our online surveys ask visitors for contact information (like their email address).
We use contact data from our surveys to send the user information about our company.
The customer's contact information is also used to contact the visitor when necessary.
Users may opt-out of receiving future mailings; see the choice/opt-out section below.
This site may also run contests in which case we may ask visitors for contact information (like their email address).
Generally this information is used to verify eligibility, however we may also use contact data from our contests
to send users information about
BigOutlet.com. The customer's contact information is also used to contact the visitor when necessary (for example winners).
Users may opt-out of receiving future mailings; see the choice/opt-out section below.
Financial information that is collected from our users is used to check the users' qualifications for registration and bill the user for products and services.
This site may contain Public Forums
This site may include chat rooms, forums, message boards, and/or news groups available to its users.
Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
About our System Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Information is stored behind a firewall, against a password protected database system. Whenever sensitive information is accessed
it is transmitted using strong SSL encryption.
BigOutlet.com may keep a copy of your information on its own system using Zoovy's WebAPI system, this system may have its own
security measures in place.
This site provides the choice to Opt In or Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
Each time an information email is distributed, you have the option to use unique unsubscribe url which is attached to each outgoing email.
Customers may unsubscribe at any time by simply logging into their accounts.
We provide the ability to Correct/Update YOUR information.
This site gives users the following options for changing and modifying information previously provided.
Simply visit the customer login area of this website.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site,
or your dealings with this Web site, you can contact:
Amendments made directly by BigOutlet.com:
1 South Corporate Drive
or Email: ||
At bigoutlet.com, we are committed to protecting your privacy online. Your private information will never be disclosed to anyone and will be used only to process your order and to provide a more personalized shopping experience. Our shopping cart is therefore registered with GeoTrust, thereby encrypting all personal information submitted to us. Once received, the information is held in strict confidence. It will not be transferred to any mailing lists.
When you shop on our site, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information. We may also store the website or the URL you came from, domain types, your browser type, the country, state and telephone area code where your server is located, and pages of our site that were viewed during your visit.
Bigoutlet.com protects your while you shop at bigoutlet.com, so that you never have to worry about credit card safety. All orders and transactions involving release of personal information are encrypted using the latest 128 bit SSL encryption technology. Encryption is a process by which we use software to scramble your credit card number and personal information so that they're unreadable by anyone but bigoutlet.com. We guarantee that every transaction you make at Bigoutlet.com will be 100% safe. In the unlikely event that your credit card company holds you liable for any unauthorized charges to your account resulting from your online purchases at bigoutlet.com, we will cover your liability up to $50.00. In the highly event that your discover unauthorized charges on your credit card within 60 days of your purchase on the bigoutlet.com website, here's how you can redeem your claim.
Promptly contact your credit card company and report the unauthorized charges. You should ask to speak to a representative of the company's fraud department. They can inform you of the company's fraud claim process and determine whether or not to charge you a personal liability fee (normally $50). If you credit card company: (a) determines that the charges were fraudulent charges resulting from your online purchases at bigoutlet.com, and (b) hold you liable for any of the unauthorized charges, contact us immediately. For your convenience, you can contact us by e-mail or by mail. In order to help you, we will need the following information:
Send an e-mail by clicking here or mail your letter to:
Xenon Enterprise, Inc.
3000 E. Plano Pkwy
Plano, TX 75074
- You name
- Daytime phone number
- Billing address
- A copy of the credit card statement in question (Please circle fraud charges)
- Proof of your credit card company's fraud determination and liability fee
- A description of the incident
Errors on Site
In the event a product is listed at an inaccurate price, inaccurate picture or with inaccurate information due to typographical error or error in pricing, picture or product information received from our suppliers, bigoutlet.com shall have the right to refuse or cancel any orders placed for those products. Bigoutlet.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, bigoutlet.com shall issue a credit to your credit card account in the amount of the charge.
California Privacy Rights