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About this Privacy Policy:
The entire site, or at least specific portions of this site are assisted by Zoovy technology.
Zoovy has created this privacy policy as a template for customers who are using Zoovy technology with their websites.
Zoovy in no way takes responsibility for the accuracy or enforcement of this policy. For a copy of Zoovy's privacy
policy (which does not necessarily apply to the customers of its customers) visit http://www.zoovy.com/legal
Zoovy, Inc. has created this privacy statement for
BigOutlet.com
in order to demonstrate our joint commitment to privacy.
The following discloses the information gathering and dissemination practices for this website:
Zoovy.com tracks IP Addresses
Your IP address is used to help diagnose problems with our server, and to administer the Web site,
in addition your IP address is used to help identify you and your shopping cart (in conjunction with a cookie.)
We also use cookies to deliver content specific to your interests and to save your password so you don't
have to re-enter it each time you visit our site.
This site may contains links to other sites.
BigOutlet.com
is not responsible for the privacy practices or the content of such Web sites, unless otherwise
specified below your information is never shared with other companies, even those who are also using Zoovy technology.
In the future Zoovy may provide you the ability to share your information across multiple websites which all
utilize Zoovy technology however this will only be done at your explicit request.
This site requires Unique Identifiers.
This site uses an order form for customers to request information, products, and services, it also collects
visitor's contact information (like their email address), in some circumstances their unique identifiers (like their
pets name, or mothers maiden name), and financial information (like their account or credit card numbers).
Contact information from the order form is used to send orders and information about our company to customers.
The customer's contact information is also used to get in touch with the visitor when necessary.
Users may opt-out of receiving future informational mailings; see the choice/opt-out section below, users may NOT
opt out of recieving order notifications, or other contacts which are deemed essiential by
BigOutlet.com
.
This site requires Financial Information.
Financial information that is collected is used to bill the customer for products and services.
Unique identifiers (such as pets name, and mothers maiden name) are collected from Web site visitors to verify the
user's identity.
This site may have Surveys and/or Contests.
Our online surveys ask visitors for contact information (like their email address).
We use contact data from our surveys to send the user information about our company.
The customer's contact information is also used to contact the visitor when necessary.
Users may opt-out of receiving future mailings; see the choice/opt-out section below.
This site may also run contests in which case we may ask visitors for contact information (like their email address).
Generally this information is used to verify eligibility, however we may also use contact data from our contests
to send users information about
BigOutlet.com. The customer's contact information is also used to contact the visitor when necessary (for example winners).
Users may opt-out of receiving future mailings; see the choice/opt-out section below.
Financial information that is collected from our users is used to check the users' qualifications for registration and bill the user for products and services.
This site may contain Public Forums
This site may include chat rooms, forums, message boards, and/or news groups available to its users.
Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
About our System Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Information is stored behind a firewall, against a password protected database system. Whenever sensitive information is accessed
it is transmitted using strong SSL encryption.
BigOutlet.com may keep a copy of your information on its own system using Zoovy's WebAPI system, this system may have its own
security measures in place.
This site provides the choice to Opt In or Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
Each time an information email is distributed, you have the option to use unique unsubscribe url which is attached to each outgoing email.
Customers may unsubscribe at any time by simply logging into their accounts.
We provide the ability to Correct/Update YOUR information.
This site gives users the following options for changing and modifying information previously provided.
Simply visit the customer login area of this website.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site,
or your dealings with this Web site, you can contact:
| By Mail: |
BigOutlet.com
1 South Corporate Drive
RiverdaleNJ07457
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| By Phone: |
888-602-4468
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or Email: |
service@bigoutlet.com
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Amendments made directly by BigOutlet.com:
At bigoutlet.com, we are committed to protecting your privacy online. Your private information will never be disclosed to anyone and will be used only to process your order and to provide a more personalized shopping experience. Our shopping cart is therefore registered with GeoTrust, thereby encrypting all personal information submitted to us. Once received, the information is held in strict confidence. It will not be transferred to any mailing lists.
When you shop on our site, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information. We may also store the website or the URL you came from, domain types, your browser type, the country, state and telephone area code where your server is located, and pages of our site that were viewed during your visit.
We do not sell or rent your personal information to others. We use customer information we collect only for the purpose of filling orders, contacting purchaser to inform them of their order status, sending promotional information, enhancing the operation of our site, for statistical purposes and to administer our system. We may use third parties to help us fulfill orders, to help process payments, to provide customer service, to service site content, to help administer promotional emails, to administer warranties purchased. We give them access to the information needed to complete their job. Sometimes that includes a portion of your personal information. Our computer systems protect personal information using advanced secure server technology (SSL). We use cookies to help identify you when you visit our store and to customize your experience. The cookie contains a randomly assigned user identification number, the country where you are located, and we may track where you came from, and how you browse our site. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies. We do not disclose your personal account information or any information about your purchases to anyone. For questions or feedbacks about this privacy statement or practices of this site, contact us via e-mail at service@bigoutlet.com.
Bigoutlet.com protects your while you shop at bigoutlet.com, so that you never have to worry about credit card safety. All orders and transactions involving release of personal information are encrypted using the latest 128 bit SSL encryption technology. Encryption is a process by which we use software to scramble your credit card number and personal information so that they're unreadable by anyone but bigoutlet.com. We guarantee that every transaction you make at Bigoutlet.com will be 100% safe. In the unlikely event that your credit card company holds you liable for any unauthorized charges to your account resulting from your online purchases at bigoutlet.com, we will cover your liability up to $50.00. In the highly event that your discover unauthorized charges on your credit card within 60 days of your purchase on the bigoutlet.com website, here's how you can redeem your claim.
Promptly contact your credit card company and report the unauthorized charges. You should ask to speak to a representative of the company's fraud department. They can inform you of the company's fraud claim process and determine whether or not to charge you a personal liability fee (normally $50). If you credit card company: (a) determines that the charges were fraudulent charges resulting from your online purchases at bigoutlet.com, and (b) hold you liable for any of the unauthorized charges, contact us immediately. For your convenience, you can contact us by e-mail or by mail. In order to help you, we will need the following information:
- You name
- Daytime phone number
- Billing address
- A copy of the credit card statement in question (Please circle fraud charges)
- Proof of your credit card company's fraud determination and liability fee
- A description of the incident
Send an e-mail by clicking here or mail your letter to:
Xenon Enterprise, Inc.
3000 E. Plano Pkwy
Plano, TX 75074
Errors on Site
In the event a product is listed at an inaccurate price, inaccurate picture or with inaccurate information due to typographical error or error in pricing, picture or product information received from our suppliers, bigoutlet.com shall have the right to refuse or cancel any orders placed for those products. Bigoutlet.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, bigoutlet.com shall issue a credit to your credit card account in the amount of the charge.
Cookies
Bigoutlet.com uses web sites and third party "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a tiny piece of text asking permission to be placed on your computer's hard drive. If you agree, then your browser adds the text in a small file. We use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to enter the same information repeatedly. We also work with third party advertising and personalization partners that use cookies to help us display personalized content and appropriate advertising on your visits to Bigoutlet.com and other websites. Cookies placed by our third party partners also assist us with measuring the performance of our advertising campaigns. Similarly, third parties use cookies to deliver advertising on the internet, whether you are on bigoutlet.com or another website, based on your visits to bigoutlet.com and other websites, and to measure the effectiveness of those advertising campaigns. These cookies assist the third parties in identifying the pages you view, the links and ads you click on, and other actions you take on those web pages, and the site from which you came before arriving at a web page. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser set bigoutlet to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of bigoutlet web sites and services that depend on cookies. Bigoutlet or third parties with whom we have contracted or sub contracted, may use web beacons on our web site, in our emails, in our advertisements on other web sites, or in our advertisements in others' emails. Similarly, third parties whose content or ads appear at bigoutlet.com, or whose emails bigoutlet.com sends to our users, may also place web beacons in their ads or emails for purposes of measuring the effectiveness of the content, ads, or email. A web beacon is an electronic image that can be used to recognize a cookie on your computer when you view a web page or email. Web beacons help us measure the effectiveness of our web site and our advertising in various ways. For example, web beacons may count the number of individuals who visit our web site from a particular advertisement or who make a purchase from our web site after viewing a particular advertisement or they may tell us when a web page is viewed and provide a description of the page where the web beacon is placed. Web beacons may also measure the effectiveness of our email campaigns, by counting the number of individuals who open or act upon an email message, determining when an email message is opened, and determining how many times an email message is forwarded. The information we collect through web beacons may include some limited personal information, and web beacons allow us to recognize users by accessing bigoutlet cookies. We may also combine the information that we collect through web beacons with other personal information we have collected from you. We use all of this information to better tailor our marketing to you and may use this information for other purposes, such as to enable a shopping cart, customize content on our web site and undertake internal research. We prohibit web beacons on our sites from being used by third parties to access your personal information. We may allow third parties to compile individual information or aggregated statistics from the use of web beacons on bigoutlet.com by bigoutlet, its agents, or others, to enable such third parties to determine the effectiveness of online marketing and to allow such third parties to develop statistics on how often clicking on an advertisement results in a purchase or other action on the advertiser's site. Aggregate information is anonymous and may include demographic and usage information. No personally identifiable information about you is shared with partners for this research. You can make some web beacons unusable by rejecting cookies.
California Privacy Rights
Residents of the State of California have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an opt-out or opt-in choice for use of your personal information by third parties (such as co-sponsors or advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.
Company qualifies for the alternative option; it has a comprehensive privacy policy and provides you with details on how you may opt-out or opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, the Company is not required to maintain or disclose a list of the third parties received your personal information for marketing purposes during the preceding year. If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to info@bigoutlet.com. For such requests, you must put the statement "Privacy Policy Request" in the subject field of your email. For all requests, please include your name, street address, city, state, and zip code. Your street address is optional if you wish to receive a response to your request via email. Please include your zip code for our own recordkeeping. We will not accept requests via mail, telephone or by facsimile. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
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